Disclaimer

The information provided on the Neeva Jewels™ website is for general product and shopping purposes.

Product Appearance

We make reasonable efforts to display product images, colours, sizes, and details accurately.
Actual colours may vary slightly due to photography, lighting, screen settings, or device displays.
Handcrafted jewellery may have minor variations in stone placement, colour tone, polish, shape, or finish. These natural variations are not considered defects.

Weight, Size and Measurements

Product weights, dimensions, and measurements are approximate unless specifically stated otherwise.
Minor variations may occur due to the handcrafted or manufacturing process.
Customers should review the product details and size information before placing an order.

Purity and Certification

Metal purity, hallmarking, warranty, and certification details will be mentioned on the relevant product page or provided with the product, where applicable.
Customers should check the invoice, hallmark, certificate of authenticity, and product information received with their order.

Pricing and Availability

Jewellery prices may change due to changes in gold or silver rates, making charges, taxes, product availability, or other business factors.
The final price payable will be shown during checkout.
Products are subject to availability, and we reserve the right to correct genuine pricing or product-information errors.

Jewellery Care

Jewellery may naturally experience tarnishing, scratches, fading, or wear depending on usage, storage, exposure to moisture, perfume, cosmetics, chemicals, and environmental conditions.
925 Sterling Silver may naturally tarnish over time. This is a natural property of sterling silver and is not considered a manufacturing defect.
Customers should follow the Jewellery Care Guide provided by Neeva Jewels™.

Skin Sensitivity

Individual skin reactions may vary. Customers with known metal allergies or skin sensitivities should review the product composition and consult an appropriate professional before wearing the jewellery.

Third-Party Services

Payments, shipping, tracking, and other services may be provided by authorised third-party service providers. Neeva Jewels™ is not responsible for interruptions or delays caused by third-party systems or circumstances beyond our reasonable control.

Limitation

Neeva Jewels™ will not be responsible for damage caused by improper use, accidental impact, unauthorised repair, resizing, alteration, chemicals, moisture, or failure to follow the jewellery-care instructions.

Nothing in this Disclaimer limits any rights available to customers under applicable consumer-protection laws.

Contact Us

For questions regarding a product, please contact us before placing your order:

Neeva Jewels™
Email: jewels.neeva@gmail.com
Customer Care / WhatsApp: +91 8155 000 444